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Reviews

At EZ Air Conditioning and Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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55

31-Jan-2017

Product or service reviewed: 3 ton Carrier Comfort air conditioner

Outstanding sales rep & installation techs. High integrity; Quality product; Outstanding service. Glad I did business with them!
55

29-Nov-2016

We have been using EZ for several years now. Their entire staff is extremely friendly and professional. Anytime our old unit required service they were very prompt- they even managed to keep it alive longer than expected. When it was finally time to replace the unit, they were able to come out and complete the job on the same day. I look forward to their continued service on the new unit and highly recommend them to anyone.
55

15-Aug-2016

Product or service reviewed: AC Repair

We had out outside unit not working and it was 8pm at night. EZ Air Conditioning & Heating had a well organized plan to help! First I chatted with a representative on line who gave my message to the Service Person on call. I was called promptly by Mr. Chris Gomez who was able to get to my house within 40 minutes. He was professional and knew exactly what the problem was, and had the part in his truck. We were "cooling off" within minutes again. August in Texas is not a good time to have your AC go out and it is so comforting to have EZ AC and Heating as a Service you can count on. The suggestions they have and the maintenance they provide has helped me keep my AC & Heating units in shape! I highly recommend this Company for AC & Heating Servicing!
55

12-Jul-2016

Product or service reviewed: Service on AC

Chris the technician was very polite and informative. He asked questions about the problem with my A/C and went to work. He service the A/C and explained the problem with the Freon. He completed the work in a timely manner . I will certainly use this company again.
55

02-Jul-2016

Product or service reviewed: Carrier Infinity 2- Stage Carrier

Just replaced my Trane with a Carrier system. Truly professional and no sales pressure. EZ AC was a referral through a friend. The consultation was presented on (4) operating systems and unit options and seer. I was provided options and allowed to make a decision without pressure based on size or price. My old unit was compared in the selection and options of systems. It was a comfortable process from the 1st visit to the signing off on paperwork. The installers were professional and went straight to work from removing my old system to the install. Enrique was on hand after installation to explain and walk through settings and the operating of the new unit. The installers had to make a couple of modifications and did an excellent job on clean-up and completed the work as described during our consultation with Enrique. Currently enjoying a new system as the Summer heat has arrived. I look forward to working with EZ AC and heating in servicing my unit on a annual basis. Thank you Enrique and EZ AC. RG King San Antonio, TX
55

17-Jun-2016

Product or service reviewed: Replaced Compressor under warrenty

First I'd like to say that before I decided to use this company a researched several others, I choose them based on their past ratings, very well talked about and highly recommended by those in the San Antonio community they came in contact with. My experience with them was great from the time I called and talked to the young lady who answered the phone and took my information, she was very knowledgeable and knew what she was talking about. She called me back after she researched the information I gave her concerning my AC unit, the unit is under warranty so she prepared me for a service call the following day. The Technician's (Chris and Larry) showed up right on time and got right to work after they explained what was about to happen. A little over two hours later the technicians completed the removal and install of the compressor and my house started cooling down. These guys did an outstanding job, I was very impressed with there work ethics. Chris and Larry my hat is off to you guys, you guys are a professional team, continue to represent your company as well as you do now. I would 100% recommend you guys and the company you represent. AZ AC & Heat, you guys have outstanding employees, they will make your company flourish. Mr. G. Converse, Texas
55

14-Jun-2016

Product or service reviewed: Air Conditioner needed service

My air conditioner broke. Called EZ in the morning and they sent someone out that afternoon. Chris new exactly what was wrong, fixed it right away. I trust EZ Air Conditioning and Heating. They are an honest and professional company. I will continue to have them service my air conditioner in the future and will recommend them to others.
55

11-Jun-2016

Product or service reviewed: AC Repair

I have been a customer for over 10 years and they provide excellent service. They are always on time and come with a good work attitude. I am always 100% satisfied with their service and would reccomend them to anybody.
55

01-Jun-2016

Product or service reviewed: New HVAC system

This company is honest, reliable, and highly qualified. They are always on time and return your calls promptly. They put everything in writing so you never get"caught" with extra charges. Their work is high quality and they are very neat and clean in your home. Terrific company!!
45

26-Apr-2016

Product or service reviewed: A/C repair

This company is the best! I had used one of the big companies in the area to do a tune up on my system. The first technician that this company sent out to do the tune up shorted out the entire electrical system. The company then sent out one of their senior technicians to fix the damage the first one had caused. This repair lasted one day. To make a very long story short they came out five or six times to repair the system and it never ran correctly. I then called EZ Air Conditioning and Heating. It took Larry maybe five minutes to correctly diagnosis the problem and fix it. A year later, the fan motor on the condenser side of my system quit working. Just as before Larry came out correctly diagnosed the problem, replaced the part and I am back in business. Needless to say, I am extremely satisfied with EZ Air Conditioning and Heat. I won't use anyone else.
55

04-Apr-2016

Product or service reviewed: AC Repair & Maintenance

I have been a customer of EZs for over 6 years for maintenance, new AC units, and emergencies. They have always been on time, fair priced and honest. Great company to work with and i will continue to refer them to all my family and friends!
55

01-Apr-2016

Product or service reviewed: Complete HVAC 4 Ton High Efficiency Infinity Seri

Hey San Antonio... Just had a complete high efficiency Infinity HVAC system installed to replace our old worn out Carrier system. It just could not continue to handle Texas heat . This Infinity System is amazing and the Infinity thermostat is sooo high tech yet EZ to use. EZ programming, EZ WiFi wireless connectivity to control our home temperature using our cell phones when we are away. The real time energy tracking will help maintain our energy use so we can always stay within our budget. The system is so quiet we cannot tell when the system is on or off. The only way we can tell is by our comfort level in our home. Cooling is perfect and the humidity control is unbelievable. We opted to get the best filter system Carrier offers since we have pets inside and It has removed odors and my allergies are much more under control. Now about the service... Mr. Zuniga spent several hours evaluating our duct work and the air coming through our vents and he visually showed me how the original installation was just a mass of duct work resembling an octopus producing poor quality ventaliation. He increased the size of the ducts to match the size of our rooms and even took into consideration the effect the sun had on certain areas. He put together a plan to get the most ventaliation and it has made a big difference. All of this was accompliahed in four working days. He has an amazing crew of professional AC technicians, all of which were courteous, conscientious, and dedicated to make sure that we were completely satisfied with our installation. The entire EZ Conditioning crew take great pride in their craft and I would highly recommend that you contact this company... No gimmicks just a great AC system with highly qualified employees who work hard, fast and efficiently. My wife and I could not be any happier with this great company. Thanks, Mr. Enrique Zuniga for a job well done. Larry and Margaret V.
55

20-Jan-2016

Product or service reviewed: Service and product

I had my heating and cooling system replaced by EZ AC and Heat about 3 years ago, and they did a very professional job. I have called them back for service and every time, they are punctual and attention to detail. I had an emergency call to EZ AC on a sunday, and they were calling me 1st thing Monday morning. Thank you Larry for the expertise and prompt service. EZ AC and Heating are the way to go. Fast and friendly. Call them today!!
55

09-Sep-2015

Product or service reviewed: AC/Heating Unit

Mr. Enrique Zuniga in San Antonio, TX get 10 stars in my book. He was very polite and nice and went above and beyond the call of duty to make sure our system was installed properly and working properly. He explained everything to us from unit to the paperwork. It was a pleasure to have Mr. Zuniga work with us. I will definitely recommend your company to future customers. Please be sure and give my personal thanks to Mr. Zuniga.
55

18-Aug-2015

Product or service reviewed: 2 Carrier Heat pumps w/Infinity Series controllers

The Heat-Pump units were installed when we build our home in 2007. EZ-AC did a very professional job on installation. Thru the years they have serviced the systems for us and we have always felt the treatment was fair and professional. The system is now over 7 years old and is still working great. The last service call was responded to very quickly and solved the problem in a very short time. The techs know what they are doing. Thanks EZ.... Great Person, and great company.
55

13-Aug-2015

Product or service reviewed: AC heating Unit

After I got the financing I neede, The team was punctual, clean, dedicated, and worked hard to get my unit replaced. It took a little more time than what was estimated. At the end of the day it still wasn't working. But the sales rep provided a little additional time getting the unit up and running that evening. The family and I have been enjoying our new Ac prior to the 100 degree weather. Thanks for a cool summer!!!!
55

05-Aug-2015

Product or service reviewed: New Heat Pump Complete Unit infinity series 18 see

After 4 years of no Central Air, we finally shopped around and spoke with several companies. We are very pleased with our decision in choosing EZ Air and Heat. I walked in unannounced and received a one on one question and answer with Mr. Zuniga. We invited him to assess our home and Mr. Zuniga explained everything and offered choices, prices, financing options, and personal experience. Every new question was answered and there was no hurry or push to use this business. We continued weighing our options days after and presented new questions and reassurance. The job was done Spectacular! Thank you Marco and Jose for the installation. It looks great and sounds fantastic! We were very pleased with choosing EZ Air and Heat and love my new system, thermostat, and the Purifier. All debris was picked up and respected throughout the home. Arrangements for install were made at our request of day and time and fulfilled. Our payment was as satisfying as a good old time handshake. Look forward to keeping your business.
55

02-Jun-2015

Product or service reviewed: New unit, zoning

These guys are awesome. A friend recommended Enrique and he promptly came over to discuss and review our situation. He was very patient with us which we appreciate. Replacing an air conditioner is a financial commitment and it was my first one! The work was done in one day and he has returned to check out the system and be sure its running smoothly. I highly recommend EZ AC and Heat for you future or current air conditioning needs. My home feels like it's never felt before, a new house! It is amazing .
35

07-May-2015

Product or service reviewed: carrier infinity air conditioner

i highly recommend this company!!!!!! pleasant to deal with, competitive pricing, on time, knowledgeable, just overall great service. i will continue to use this company.
55

29-Dec-2014

Chris and Jaime do a great job, as did Larry in the past. I’m thrilled to have found EZ Air.

55

06-Dec-2014

The technician was exceptionally knowledgeable in our heating and cooling system. Thank you!

55

02-Dec-2014

Prompt and well trained. Completed all tasks and were easy to work with.
Angie’s List

55

23-Nov-2014

Enrique was very helpful. Install techs were also very helpful and professional.

55

13-Nov-2014

I would highly recommend this company. I was a little doubtful at first, because not all vendors full-fill what they promise in their deals that can be found on Angie’s List. This company exceeded their special. From their initial contact call after I purchased (that took all of 15 min) The receptionist was polite and professional. When the technician called to let me know he was running a little behind it was OK because he told me how long he delayed and still showed up earlier then the delay time. Chris, the service technician, was polite, professional and explained everything he was going to do and took his time. I will definitely refer them to friend and family.
Angie’s List

55

11-Nov-2014

I tried to schedule the apt. through an Angie’s list deal and didn’t hear back from them. Called them to follow up in case I missed the call since I am terrible at keeping my cell phone charged. They apologized for not getting back but set up an appointment and everything else went smoothly. They came on time, fixed the problem, showed me why the old one melted and installed a new one. The price was exactly as discussed. Everything went great.
Angie’s List

55

24-Oct-2014

Marco and Jose did a great job on the installation. Enrique and his team are super to work with. Fair, honest, and professional from start to finish. They have earned a customer for life.

55

17-Oct-2014

Chris Gomez was very professional without being cold. He was very easy to talk to and open to discussion. On his arrival he ask for my input on what the system was or wasn’t doing. From that discussion he narrowed the problem to 3 possible. Upon looking he found it to be his No.1 possibility and explained what he planned to do to correct it. At this time I asked him to do my fall maintenance check on both of my Carrier systems. I have had Carrier systems for about 15 years in 2 homes and love it. Thanks, Wayne

55

22-Sep-2014

All went perfectly! Rosalinda couldn’t have been more courteous, nor Chris and Jaime more prompt and professional. I will not hesitate to recommend “EZ A/C and Heating” to anyone I hear needs their system serviced.
Angie’s List

55

19-Sep-2014

Was very disappointed that the Carrier unit failed only after two years after it was installed. Was very satisfied with service provide by EZ AC.

55

15-Sep-2014

An overall excellent experience- Enrique and Marco were the best!

55

09-Sep-2014

I first used EZ Air Conditioning & Heating during July to conduct the 20 pt inspection service for $69. (great coupon) I’m currently selling my property and decided I get this done prior to listing. During the process of an inspection for a potential buyer the inspector recommended the AC system be leveled out. Jaime from EZ Air Conditioning & Heating assisted me with both maintenance requests and was absolutely professional and dedicated to completing both tasks. Very nice and informative. Highly recommend this company.
Angie’s List

55

02-Sep-2014

I woke Labor Day morning to a warm house because the AC outdoor unit would not start due to tripping breaker. I called EZ because I had used them before for another issue. There was no answer, so I assumed they weren’t open. Within a few minutes, Larry called me back and Chris came out not too long afterwards. They replaced condenser fan motor and hard start kit (or maybe a part on it?) and so far its working. Larry and Chris were very professional and answered all of my questions. I would recommend them to anyone.
Angie’s List

55

31-Aug-2014

It was an awesome experience. No one rushed us and they arranged everything from start to finish. Just wished I had received a new thermastat with the new unit. thanks EZ for a satisfying experience!

55

29-Aug-2014

We are very satisfied with the product and overall service with EZ Air Conditioning and Heating. They have met all our expectations

55

16-Aug-2014

It was around 3pm on a Monday and I noticed the a/c was not cooling the house properly. I called EZ air conditioning and heating at 4:57pm. I was very happy when the lady at EZ air conditioning told me that the repairman would come before 8pm. The A/C tech. name was Larry .He checked Freon, etc. and said they checked out good. He said the fan motor was very hot and that it needed to be checked. It just so happened that another A/C company had replaced the motor the month before. Since the fan motor was under warranty with the other a/c company I thanked him for his time and effort. I will deal with the a/c company that originally installed the fan motor.
Angie’s List

55

27-Jul-2014

I called for a repair on Saturday morning expecting to be told someone would be out to check my system the following week. They sent a repair man within 2 hours. He took a look at my system and immediately diagnosed a blown capacitor. The great part was that prior to replacing it he should me what the new one looked like compared to my blown capacitor. The fix was complete within 30 mins and he spent an extra 20 mins adding freon to my system because it was low.
Angie’s List

55

18-Jul-2014

The technicians showed up on time. They were very thorough and explained the work completed.

55

25-Jun-2014

As a senior citizen and military veteran I appreciated any and all discounts offered by this dealer.

55

04-Jun-2014

Excellent!!! Great Job, Great Service, Great Technicians, BEST Company. Thank you so very much – Maria Rios loves you’ll.

55

18-May-2014

The technicians, Chris and Jaime, were very professional and courteous. They explained the problem and the solution very well. I have called EZ in the past and will call them in the future.

55

14-May-2014

The dealer listened to my concerns, provided options, and made recommendations. He came across as honest and trustworthy.

55

08-May-2014

Enrique and his crew did a phenomenal job replacing an entire 3-ton HVAC system in a timely and efficient manner. Enrique came to our home promptly to inspect our current system. Like all other contractors, he came in and confirmed that the system was actually on its last leg. However, unlike the rest of his competitors, he took extra time to inspect all our duct work, returns, and registers to ensure they were all working properly. He was the only one (after having more than 6 AC contractors in our house over 2 years) who noticed that the builders of the home (the house was built in 1997) was missing a return. He discovered that the return ducting was installed but it was sucking air from the reverse side of the dry wall ceiling. The builder never cut the hole in the dining room ceiling to install the second return. Further, he took the time to go back to the unit to investigate further what damage this has caused to the existing unit.

Also, Enrique took the time to sit my wife and I down on two separate occasions and explain all our options in as much detail we wanted. I have had extensive experience with HVAC systems before and he demonstrated great knowledge of the HVAC system process and what products he had to offer us to meet our family needs.

At no time did he ever try and “sell” us things we did not need or come off as pushy. He was great in trying to identify what we really needed and explained what the pros and cons are to the unit we purchased.

Once Enrique had a commitment from us he followed through with honoring the commitment of date and time and was at our home promptly at 8:45 with a very well trained and competent crew eager to get the new system installed. They crew was courteous and friendly the entire time they worked; which was no easy task with a toddler curious about everything they were doing and two crazy dogs wanting to get in the mix.

At the end of the job, Enrique personally came out and inspected every piece of equipment AND ALSO inspected the equipment that he did not touch but the system interacted with (returns, registers, etc.). He explained to me in great detail how everything worked and what I needed to do to maintain the system. He ensured I understood by having me do some of the tasks as he watched to ensure I was handling the equipment correctly.

Before the night was done, he decided to check my second HVAC unit one more time to ensure it was working and in good order at no extra charge. He found a few air leaks in the boxes in the attic and had his men do a quick repair before ensuring everything was cleaned and all debris was removed from the house.

The entire experience has set a new standard of excellence for other contractors to try and attain. Enrique and his team are a phenomenal crew. The most amazing part is the attention the EZ AC company’s owner, Enrique, gave to us personally. I was shocked to learn that the owner of this very professional organization gave so much of his time in his busy schedule to ensure we were 100% completely satisfied with his company’s work.

Thank you, Enrique for a job well done! I will recommend you to all our friends and family!
Angie’s List

55

30-Apr-2014

I’m Very Satisfied with the Quality of work and Enrique [the sales rep]. I would recommend Carrier and the dealer [EZ Air Conditioning and Heating].

55

19-Apr-2014

Enrique Zuniga was very knowledgeable and professional. He is very honest and sincere. He could relate to my issues and provide excellent solutions to exceed my expectations on my heating and cooling needs.
Angie’s List

55

13-Apr-2014

Always professional and reasonably priced. We are realtors (the Cathy Naiser group) and we refer them to our clients all the time.
Angie’s List

55

03-Apr-2014

Both service personnel, Chris & Jamie, were friendly, professional, knowledgeable and worked in an efficient manner. They answered my questions as I thought of them. Chris told me that he would email me a quote to replace my current aging and inefficient AC system. I will defiantly use EZ AC & Heating again. I highly recommend them and the service personnel Chris & Jamie.
Angie’s List

55

27-Mar-2014

They performed a full inspection of my HVAC unit and provided me with freon.
Angie’s List

55

15-Feb-2014

I tried 3 other companies for service and repair without any improvement. The Field Technicians from EZ AC/Heat were very professional and knowledgeble about our AC system. Recomended some modifications, and now I enjoyed a trouble free AC/Heat system with a service agrrement. Only use EZ AC/Heat since the last 4 years. Well recomended.

55

18-Jan-2004

They provide great customer service and outstanding HVAC systems and maintenance. Their technicians are always professional, prompt and skilled. I highly recommend you allow them to give you an estimate if you need a new HVAC system. At a minimum, use them for your periodic maintenance.
Angie’s List

55

04-Jan-2014

It was a great experience. I am very pleased with the job they did. Enrique is a great person who is sociable, knowledgeable and very pleasant to work with. Everyone was so professional, courteous and friendly. They made sure there were no drafts coming from where the unit was housed. They insulated all the pipes, patched up all the holes where the new unit was and built up the floor that house the new unit.

I would recommend them to anyone.
Angie’s List

55

12-Dec-2013

It went well as always they are the best.

55

04-Nov-2013

They are very responsive and very honest. My AC went out and they could have told me anything they wanted to but I only had to replace a $75 part. I cannot say enough good things about them.

55

04-Oct-2013

Excellent from beginning to end. Great personnel, really easy to work our needs with them. Best company that we have done business with.

55

03-Oct-2013

Enrique presented himself in a very professional manner. Always on time and extremely courteous. The work was finished in a very timely manner always very neat. We were very impressed with the whole experience, especially with the price of it all. Way, way below the bigger companies with the same presentation and product.

55

26-Sep-2013

The entire staff @ EZ, from the office to the onsite technician, is professional and so willing to go the extra mile.

This is my 3rd experience working with them and each time I am never disappointed.

They arrive on time, provide you with a clear explanation of the issue and provide you with as many options as they can.

55

23-Sep-2013

WOW! I joined Angie’s list because I was going to be listing my house and needed small things taken care of here and there. I had an issue that I wanted fixed before I listed so I called EZ Air based on the prior reviews. I was extremely impressed. They called when they were on their way and arrived on the early end of the time window. Luckily only small issues that could easily be corrected were found and each time I was advised and walked through what was going wrong, how the part worked and what needed to be done. I had used another company in the past who did their thing and went on their way. The techs were extremely courteous and the prices were very reasonable for what was done after I did some research. This is now my go to AC company and I will recommend them here and to anyone that I may come across in person

55

12-Sep-2013

Great job, prompt service as promised.

55

09-Sep-2013

They called us and took time to explain all the options and gave us the information sheets for all units that we were asking about. They did a good job of informing us about our options. The installation crew was great and kept the home clean. The city inspected the work and said it was good to go. They even helped complete the CPS rebate forms, in addition they gave us the best price in comparison to the other companies we called.

55

27-Aug-2013

Technician Larry was very helpful, knowledgeable, and efficient. Would hire again.

55

26-Aug-2013

We we were selling our house and the buyers wanted an AC inspection. They were prompt and pleasant and satisfied our buyers.

They did a little work on the the hoses that went into the house. Other than that they were great. If we still live in Texas we would use the again.

55

30-Jul-2013

They do very good work. They are a knowledgeable company.

55

26-Jul-2013

They were good; I had no problems at all. They had reasonable pricing and great customer service. They also helped me get my rebate through the government.

55

16-Jul-2013

They were great

55

11-Jul-2013

Enrique is awesome!!! Marco and Jose are hard workers… completely satisfied and would recommend!

55

10-Jul-2013

Enrique Zuniga was the only “Carrier” Certified installer that had all his data correct before the sale. I had four “Carrier” installers bid. One was just way too expensive, the other didn’t know his product or AC or code requirements, the last was Sears, the salesman was terrible. EZ AC Inc. had it all and the best price too.

55

26-Jul-2013

They do all our repairs on our heating and air conditioning systems. They work on all my commercial properties and on my personal home systems.They are fantastic. I recommend them to everyone. They are honest and dependable. The guys are polite, clean and work efficiently. They have done a lot of services for me over the past six years.

55

29-Jun-2013

MUY SATISFECHO CON EL PROFESIONALISMO DE LA COMPANIA EZ AIR CONDITIONING, DEFINITIVAMENTE LO RECOMENDARIA, PUEDE USAR MI NOMBRE COMO REFERENCIA.

55

29-Jun-2013

oustanding service.

55

24-Jun-2013

Very knowledgeable, helpful, courteous and very professional.

55

22-Jun-2013

Honest did what he said he would do.

55

21-Jun-2013

This is the best crew. They do what they say and kept the job site very clean. We have already recommended them and they have a appointment set

55

08-Jun-2013

Larry did a great job assessing my needs. He did a thorough job of checking the unit and only replaced the parts that were needed. Great Job!

55

30-May-2013

* Working with EZ is great. They are easy to communicate with. The receptionist (Maria) is courteous and keeps her word when she says she will call back. * They came out and serviced a heating and cooling system in my workshop that was not covered under the maintenance contract I have with them for the house units (2). * The techs were courteous and professional. They explained what was the problem and how to avoid it in the future. * Best of all, there was no charge for the service call! * I love these guys! If I ever need another HVAC system I will buy it through them.

55

17-May-2013

VERY GOOD JOB

55

23-Apr-2013

They did a great job. They replaced a capacitor at a discounted price that was failing. They were careful to not soil the house. They clearly explained the problem found and the cost to repair. They provided a legible repair order detailing everything that they did. The company followed up with a computer printout with the same information. They have a maintenance plan that provides annual check ups and cleaning at a reasonable price. I have full confidence in this company. They installed one of the two heat pumps.

55

16-Apr-2013

I’m totally impressed with the team from EZ A/C and Heating. Ramiro went above and beyond expectations when he helped me fix a clogged drain. EZ’s techs are all prompt, courteous and professional. I definitely recommend them to all of my friends.

55

11-Apr-2013

Chris is the technician that services my account. I am extremely pleased to have the same individual for each call. While he is extremely knowledgeable, I like that he is also very familiar with my systems and always offers positive and cost effective solutions rather than trying to sell me service I don’t need.

55

08-Apr-2013

RAMIRO DID A VERY GOOD JOB

55

30-Mar-2013

Great experience working with the technicians and the owner, there are no pressure since they worked very professionally.

55

16-Jan-2013

MOST KNOWLEDGABLE DEALER & PROFESSIONAL. ENRIQUE ZUNIGA WAS MOST KNOWLEDGABLE ON GREENSPEED UNIT! i WILL ALLOW MY NAME FOR REFERENCE.

55

03-Jan-2013

EXCELLENT SERVICE.

55

16-Nov-2012

Did an excellent job at my son’s house. Will strongly consider using at my own house when my current maintenance agreement with another company expires.

55

30-Oct-2012

WELL DONE. THANK YOU.

55

06-Oct-2012

EZ Air Conditioning and Heating are extremely professional and very knowledgeable about Carrier products. We will continue to call them to service our Carrier A/C Unit!!!

55

29-Sep-2012

Chris was very informative and very helpful through this experience. I have used EZ AC in the past for another issue and again contacted them for this service because of their excellent work. They are prompt and take the time to listen and address your concerns as a customer. I once again was impressed and grateful for the excellent work they provided. I would use them again and would recommend them to friends.

55

29-Aug-2012

THE FOLLOW-UP & COURTESY OF THE ADMINISTRATIVE TEAM WAS EXCEPTIONAL.

55

07-Aug-2012

I WAS VERY IMPRESSED WITH YOUR FIRM, KNOWLEDGEABLE, COMPETENT, NEAT AND POLITE. EXTREMELY SATISFIED.

55

13-Jul-2012

I have been very pleased with this system and with EZ Air Conditioning and Heating. EZ is very responsive and very helpful. I have recommended to several people.

55

03-Jul-2012

Chris arrived early. That was much appreciated as hot as it was getting. He explained everything in detail and showed me what he was doing as he went. He fixed the problem in a matter of minutes. Then he followed through and double checked my a/c to make sure that was the only issue. Would definitely do business again or recommend to friends.

55

30-Jun-2012

Prompt, courtesy, professional.

55

22-Jun-2012

Hi, To whom it may concern, I would like to take this time and thank Mr. Enrique Zuniga and his technicians for an excellent service while removing and installing my new Carrier infinity Series A/C unit. They were very knowledgeable and professional in every way. They maintain communication with me at all times and was very courteous. I also like to thank Larry as well, because he to always provided excellent service. You guys took the time to explain everything in detail and left no questions un answered. I also would like to thank Maria for her courteous and warm greetings. Everyone should be commended on their performance. Thank you Mr. & Mrs. Moon

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21-Jun-2012

The owner, Enrique Zuniga, arrived at our home in a company uniform and driving a company truck. Before entering the home, he covered his shoes. He listened carefully to our issues prior to heading up into the attic to determine our needs. He emerged and showed us over 17 photos of our old system and ensure we understood the problems we had before discussing possible solutions. We were interested in the Infinity System, the top of Carrier’s line. He provided a brochure showing the system, directed us to his informative website and promised to provide an estimate by COB the next day. The estimate arrived as promised, was thorough, was reasonable and included all info on available rebates. He knew we were seeking other estimates and never assumed he had the job. He told us what to ask other companies to provide in their quotes to ensure all problems he noted could be addressed. His estimate was over $2K lower than other estimates. Once we notified Enrique that he got the job, he scheduled it within 3 days. He crew arrived on schedule, in uniform and treated our home with respect by covering all carpets prior to starting the job. They worked straight through, with only one short break, and were very professional. Our system was up and running the first day. On the second day, the crew returned to reconfigure the ducts to allow for the second zone for the upstairs. Again, they were courteous and professional. Enrique came to our house to supervise the crews throughout each day and came again at the end of each day to show us how to operate our new Carrier control panels. Once the second zone for upstairs was working, it became apparent we had a circulation problem in the secondary bedrooms caused by faulty work by the contractor who built our home 10 years ago. Enrique designed a solution to reconfigure and enlarge the duct network and again sent a courteous and professional crew to do the work. All work was done IAW the estimates, with no hidden charges. His office staff are also professional and did a great job in providing all invoices shortly after the job was completed. I definitely reccomend Enrique Zuniga’s company and will use them for all my future air conditioning needs.

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11-Jun-2012

We had an issue late this evening with our AC. We have always depended on you for our maintenance needs so you were the only company that came to mind. Within 30 min Enrique was standing at our door. It was simply amazing to see him walk in with a smile on his face. We couldn’t stop apologizing enough for dragging him away from his family late in the evening, but he still kept a smile on his face and took care of our problem. Enrique was nothing short of amazing. His professionalism, his selfless service and sense of duty should be commended. Enrique is an example of a professional and his actions reflect great credit upon himself and your company. Thank You, Thank You, Thank You!!!!

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25-May-2012

Chris was very nice and fast at his work. I have cold air for the 3 day weekend!

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22-May-2012

I was very pleased with the installation and service that I was given. I work for a company that strives on customer service and I was given excellent service. Thank you for a wonderful job.

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02-May-2012

Enrique is a fantastic businessman. He is well versed in his trade and has exceptional customer service skills. Enrique is attentive to detail and delivers on what he promises when he promises it. I’d do business again w/him in a heartbeat.

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25-Apr-2012

Easy to talk, knowledgeable and professional.

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24-Apr-2012

Enrique was extremely responsive, courteous and professional, His recommendations felt sincere and he beat his initial price estimate, which made a good situation even better. The installation team was fantastic; they left a clean, brand new unit and made sure everything was working to our satisfaction. Enrique understands what it takes to earn life long customers and is a true asset to his company and the Carrier brand. We will call EZ AC withour hesitation the next time we have an air conditioning need.

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20-Apr-2012

Chris & his crew were excellent! will recommend to neighbors

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09-Apr-2012

HI, I just wanted to say I am very delighted and satisfied with the service that was provided to me by your company. I called on Friday 4-6-12 and not only received someone the same day but they actually called and said they could come out before the appointment time. I know the technician was named Chris and I don’t know the lady that helped me on the phone to schedule, but she was very kind and helpful. I just wanted to say that I had 2 other companies Cowboys AC and Bill Embrey were horrible and I’m not afraid to tell people about them that either didn’t want to service my unit or simply didn’t want to help. I am so glad to have found you guys and I will continue to get service from you guys if I need it. I know a lot of people especially in corporate sittings and I promise I will tell them to come to you guys to receive a A++service. Also most importantly everything was fixed same day and I appreciate that so know my family and I will enjoy our Easter in the comfort of our home. Thank you so much and God Bless!

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22-Mar-2012

WONDERFUL SERVICE, THANK YOU SO MUCH.

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02-Mar-2012

VERY HAPPY WITH PERSONNEL AND MANAGEMENT. PERSONNEL AND MANAGEMENT WERE VERY PROFFETIONAL AND CLEAN. VERY POLITE AND CLIENT FRIENDLY.

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17-Feb-2012

THE EXPLANATION ABOUT THE OPERATION, THE PERFORMANCE, THE QUALITY OF THE UNIT AND THE MAINTENANCE AGREEMENT WAS EXPLAINED AND DETAILED IN EVERY ASPECT AT THE TIME OF THE PURCHASE. WE’VE HAD THE UNIT APPPROX. FIVE MONTHS AND THERE WAS A VERY MINOR PROBLEM WHICH WAS TAKEN CARE OF, WITHIN 24 HRS. FROM THE TIME I PLACED THE CALL TO THE MAIN OFFICE. SO FAR, EZ HAS DEMONSTRATED THEIR PROFFESSIONALISM AND RELIBILITY IN A VERY SOLID MANNER. MY CONGRATULATIONS TO YOUR COMPANY.

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15-Jan-2012

Mr.Zuniga by far exceeded our expectations. We unfortunately had to deal with a bad dealer before Mr. Zuniga, so meeting Mr. Zuniga and his staff was a blessing. He was very prompt, and professional, as well as friendly and very very helpful. We were more than pleased with his service, and are glad to be reminded that there are great contractors who want to help out customers. That is exactly what Mr. Zuniga did for us.

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24-Nov-2011

EZ Air Conditioning and Heating 1s the best company that I have done business with. Management and techs are very professional and knowledgeable in thier line of business.

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17-Nov-2011

WE ARE ALWAYS VERY SATISFIED WITH Y’ALLS SERVICE. THANK YOU!

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27-Oct-2011

The installation crew did an excellent job. They were thorough, knowledgeable and very efficient. Mr. Zuniga was very knowledgeable with respect to this new technology and was able to answer all of my questions and concerns. I am very happy with the sales and service provided by EZ AirConditioning& Heating.

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23-Aug-2011

He explained very well how to keep up w/monthly maintenance of my system.

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15-Aug-2011

Prompthess & understanding of the needs.

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18-Jul-2011

Fixed a problem caused by another company, I was impressed

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16-Jul-2011

EZ A/C & Heat responded to my needs in a very timely and professional manner he did the a/c replacement to my satisfaction.

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27-Jun-2011

Excellent post-installation service. I had some trouble the following day (Saturday) and Enrique came personally late at night to resolve the problem. He was also excellent at personally supervising his staff. Also, I had the opportunity to get several quotes and this one seemed very competitive in comparison.

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07-Jun-2011

Mr. Enrique was courteous, professional and also came across as honest and straightforward. I would definitely recommend his services to my colleagues.

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18-Feb-2011

Enrique and his crew were great. They were in and out in one day, plus they were very friendly. Work was fantastic. There were very professional. I called Enrique one evening and he answered the phone in person – that doesn’t happen very often in these times.

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31-Aug-2010

First visit was an exceptional experience. Dealer was friendly and courteous and allowed me the opportunity to explore all avenues for the repair. We were so impressed with this dealers professionalism we went one step further and made the decision to change out the entire HVAC system (this was the best decision we could have ever made) to a Carrier Infinity HVAC…this was the best choice ever and we couldn’t be more happy with our decision. Thanks EZ for your attention to detail and professionalism and job well done.

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23-Apr-2010

They were great—they also have a super-nice and friendly and efficient paperwork person–Maria–in the office. We had several estimates–besides being the lowest estimate and having no complaints at Texas licensing site or BBB, Enrique was the best in showing options and we appreciated his care in wearing shoe-covers when entering our house. After finishing we are very happy with the furnace installation in the attic–it is a great improvement over the arrangement of the old York that was replaced. Also impressed that they came with new cement slab for outside unit already made.

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12-Feb-2010

EZ did a very thorough initial assessment of my ac/heat system, and were very accomodating of how I wanted them to access the ducks in my crawl space. The EZ crew was professional and courteous and worked long hours to complete the job in one day when it initially looked like it would take two days. Enrique Zuniga personally supervised the installation and was very responsive in handling a few important issues after the initial installation was complete. I am very satisfied with the job EZ Air Conditioning and Heating did at my home.

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14-Jan-2010

I have just spent 12,350 on a carrier system that I scrutinized from the pre-sale information to the actual installation. I have to say that I am very impressed with EZ Air Conditioning. This company represents what is my opinion, one of the best customer experiences I had in a very long time. Enrique (owner) made this possible, by guiding me thru this process from beginning to end with utmost courtesy, patience, understanding, commitment and hard work. He definitely has earned my business in the future as well as my referral to others.

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12-Jan-2010

VERY COURTEOUS SERVICE MAN.

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12-Jan-2010

GREAT SERVICE!!

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07-Jan-2010

GOOD WORK – VERY SATISFIED.

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07-Jan-2010

THEY WERE WONDERFUL & DID A GOOD JOB.

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20-Oct-2009

Larry is very friendly, professional & knowledgeable. We’re pleased that KM Builders recommended EZ.

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13-Oct-2009

EXTREAMLY COURTEOUS!

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12-Oct-2009

GAVE ME A GENUINE REASON MY HVAC DIDN’T DO THE JOB!

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25-Sep-2009

EZ air conditioner was wonderful and knowledgeable. He answered all questions.

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14-Sep-2009

VERY FRIENDLY & VERY KNOWLEDGEABLE & ABLE TO SOLVE PROBLEM QUICKLY.

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14-Aug-2009

We did NOT have to wait a week before job could get started.

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13-Aug-2009

EVERYTHING WAS GOOD, PRETTY AND GOOD PRICE.

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01-Aug-2009

VERY HONEST AND PROMPT SERVICE.

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31-Jul-2009

VERY SATISFIED W/PROMPTNESS & PROFESSIONAL ATTITUDE.

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30-Jul-2009

Dispatch person very courteous and helpful as well.

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29-Jul-2009

RESPONDED IN A TIMELY MANNER AND COMPLETED WORK EARLY.

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20-Jul-2009

ALL IS WELL, THANKS

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15-Jul-2009

GREAT SERVICE. THANK YOU!

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10-Jul-2009

TECHNICIAN ABSOLUTELY VERY GOOD. YOU HAVE GREAT EMPLOYEE.

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30-Jun-2009

I ENJOYED BEING ABLE TO ASK QUESTIONS AND LARRY BEING ABLE TO EXPLAIN IT

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30-Jun-2009

AGREE TO MY SERVICE CALL PROMPLY

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24-Jun-2009

WE WERE VERY HAPPY WITH OUR SERVICE, HE WAS REAL NICE AND HAS VERY GOOD MANNERS

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15-Jun-2009

GREAT, QUICK, PROFESSIONAL

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01-Jun-2009

I WISH I HAD KNOWN ABOUT YOU ALL PRIOR TO TODAY

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18-May-2009

2ND TIME COMING & STILL EXCELLENT SERVICE.

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13-May-2009

HE DID A GREAT JOB. THANK YOU

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13-May-2009

GREAT SERVICE AND VERY FRIENDLY

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05-May-5009

I WAS HAPPY WITH THE COMMUNICATION BETWEEN EZ AND ME.

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06-Apr-2009

EVERY TIME I CALL, I RECEIVE PROMT SERVICE

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30-Mar-2009

good job and very satisfied

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06-Oct-2008

Tech were extremely knowledgeable and explained everything to me in great detail. They were friendly and courteous. Overall this was one of the best customer service experiences I have had from any company, I would highly recommend EZ Air conditioning

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26-Sep-2008

My air conditioner went out and Mr. Zuniga came probably within 30 minutes to check out my problem. He informed me I needed a new compressor and gave me the options and warranty information. It was installed by that evening. He’s very professional and very helpful. I’d recommend him to anyone and already have.

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18-Jul-2008

Our old system had worked well beyond it’s life expectancy. When my wife and I decided to have the complete system replaced we called several service companies. Several companies either failed to show to give estimates or did not return calls at all. When we called Mr. Zuniga with EZ Air Conditioning his response and cost estimate were in a very timely manner. His staff were courteous and very efficient during installation. You have a very good contractor with Mr. Zuniga. Thank You Joe N. Jones

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19-Nov-2007

This dealer is exceptional in every way. I met with 5 other dealers before choosing this one. Not all were Carrier dealers. I have had some bad experiences with air conditioning service people previously and was very wary. EZ Air Conditioning Inc. is very professional in EVERY way and I am hyper-critical of service companies since my bad experience with another one. I HIGHLY recommend them!

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